Store
Move beyond one-condition-fits-all storage by aligning inventory with blend-specific humidity requirements and operational storage zones.
Cigar Peak-Flavor System®
A state-of-the-art operating standard for cigar hospitality.
Training, technology and technical implementation designed to help venues store, settle, serve and recommend cigars with greater precision and consistency.
01
What CPFS Changes
From storage conditions to service decisions
CPFS connects the physical environment, cigar condition, staff capability and digital intelligence into one operating system for cigar hospitality.
Settle
Understand when incoming or relocated stock has equalised sufficiently to be released for service.
Serve
Establish repeatable preparation and serving conditions that reflect blend characteristics and product condition.
Recommend
Give staff structured intelligence behind recommendations, rather than relying only on individual memory or experience.
Cross-sell
Identify structurally similar cigars already available in the venue inventory when a guest wants an alternative.
Upsell
Support beverage recommendations through structured pairing logic linked to the cigar and the venue's available selection.
02
Implementation Journey
A controlled implementation, not a software installation
ICSI implements CPFS as an operating model across the venue. The work starts with the physical environment and inventory, then integrates staff capability, service procedures and PredictorPro.
01
Venue assessment
Assess inventory, humidor architecture, temperature and RH control, airflow, sensors, current service workflow and existing operating practices.
02
Blend mapping
Map the active venue inventory against ICSI blend intelligence, classify references and identify products requiring individual verification.
03
CPFS calibration
Establish storage zones, target conditions, transition rules, settling periods, service-readiness criteria and monitoring thresholds.
04
Team certification
Train relevant staff in humidity and moisture behaviour, diagnostics, settling, storage allocation, service methodology and applied advisory.
05
PredictorPro deployment
Configure the venue account, upload inventory, activate venue-specific availability, recommendations, pairing and similar-blend intelligence.
06
Ongoing optimisation
Maintain standards through monitoring, inventory updates, staff compliance, product reassessment, performance review and periodic recalibration.
03One Controlled System
Physical environment. Inventory. People. Technology. Service.
A CPFS implementation is only complete when the venue's physical environment, inventory classification, product condition, staff capability, digital system and service process are operating together as one controlled system.
04CPFS Assessment
Discuss your venue
Tell us who you are and which venue or group you represent. ICSI will contact you to discuss your current environment and the most relevant CPFS implementation pathway.
